Frequently Asked Questions
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We tried to make a seamless and effortless experience to allow you the simplest access to a world of applications, games, offers and exclusive deals.
PC APP STORE™ scans your system for software information and tries to figure out what you want and need using various techniques, some software based and other is the data you provide us.
PC APP STORE™, adds itself visually to your start menu, so when you click start, you will see it. PC APP STORE™ will also use various notifications to let you know about information we think is relevant to you.
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PC APP STORE™ is designed to integrate with Windows 10. On other systems, it will not show the start menu, but it will only use notifications to communicate.
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You can purchase software for your PC, ink for your printer, play a free online game, buy a discounted credit for your PS5, Steam, Battle.net, an App for your Android from Google Play Store or Apple App Store and so much more. The inventory grows daily.
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All PC APP STORE™ recommendations, notifications and any communication are marked with “PC APP STORE™”
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First, we do not know who you are unless you tell us.
We collect information about your PC, what hardware it has, software installed, drivers, queries you perform with us and 3rd parties, what you search for, interactions with the product and your IP address. We use this information to understand what you want and if we can help you get it, to make better decisions, to create a better product and provide better recommendations. More can be found in our privacy policy.
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Yes, simply click on the contact button and let us know you wish to do so.
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Yes, simply uninstall it by clicking on the Start button, then type “add or remove programs”, find and click on “PC App Store” in the list, press the “Uninstall” button and follow the instructions.
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We scan your PC and actions periodically, let’s say we have recognized that you don’t have an antivirus.
We will let you know about it by showing a notification welcoming you to choose an antivirus from the leading vendors.
Our main work is done in the background, we will only recommend the most relevant offers for you.
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We try hard to create the best user tailored experience for our users and reduce unneeded information. For example, one may use his PC for work, so he will likely be more interested in productivity tools while others will prefer playing great games on their gaming PC.
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Each recommendation has a “NOT INTERESTED” button, clicking on it will tell our system you are not interested and you should not receive this specific recommendation any longer.
Recommendations may look different but you can always opt-out.
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No, we may figure out you like soccer, your store will remain but its content will shift to showing you more soccer related content. Or, if we recognize your printer ink is getting low, we will offer you to buy it from us, we may also integrate into your search and display relevant ads. We are adding more content and more logic into our platform daily.
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You can access the PC APP STORE™ anytime, from the start menu or from the website. We will tell you only about a relevant deal for you.
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Some products are purchased directly from the applications, and in some we have prepared comparison charts with additional information to help you decide.
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After you complete a purchase, your transactions will be visible in transactions history under your account. You can download invoices by going to a specific transaction and clicking on “invoice”.
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Simply, log in to your PC APP STORE™ account, this will be the first thing you see. Your purchased app, a product key, if applicable, and the link to redeem your product key and download the product from the vendor directly.
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Yes, you can also access your account from your browser logging in to your account.
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Yes, we have an online chat. If you have any problem, just let us know.
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As a rule, we do not refund for application purchases, once the product code has been sent it cannot be resold again, as we cannot guarantee it will not be used.
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We understand that it may happen sometimes as we may not recognize the country and show US dollars in Australia with the $ sign. In this case, if you wish, please let us know and we will refund you for the currency difference.
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Bluesnap is the billing provider used in some of our transactions, it may show as “BLS*” prefix or sometime as “BLUESNAP” without further explanation.
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No, removing the application from your Windows will not cancel your subscriptions and payment, to do so, log in to your account or contact us using the green chat sign at the bottom left corner.
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Yes, we are fixing bugs, building additional features and improving the product all the time. PC APP STORE™ has an auto update feature, it will check for self-updates and update itself if needed. You may experience additional great features – stay tuned.
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You can download and install PC APP STORE™ for free and receive recommendations for free. But PC APP STORE™ is a store. To enjoy the offers you will need a valid payment method.
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PC APP STORE™ is a store. Some of the products are owned by us, some licenses are purchased directly from the vendor, some from other resellers and some via affiliation.
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Our server is PCI-DSS certified, allowing us to accept all major credit card payments.
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You might receive it when installing one of our products, as it can be downloaded or purchased from the PC APP STORE™. First, you installed the PC APP STORE™ and then the product has been installed from the store.
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This is a false-positive, wrong detection. It may happen sometimes as protection software use heuristic algorithms. PC APP STORE™ is digitally signed, follows all regulatory and industry guidelines set by legislation and Clean Software Association (CSA). Please let us know about this, so we can handle the issue immediately.